Support

For installation, planning, billing, or data requests, contact naimkst@gmail.com. Include your shop name, the feature involved, and what you expected to happen. Do not email access tokens, passwords, or customer information.

Start with the user guide

The illustrated guide explains suppliers, product planning settings, incoming orders, the budget planner, CSV imports, and exports.

Common questions

Does the app automatically predict demand from sales?

No. Enter expected units sold per day or import a planning CSV. Current forecasts use those assumptions.

Does a purchase order email my supplier or change Shopify stock?

No. Arrange purchases externally, then mark them placed. Record receipts directly in Shopify and refresh the app before closing a fully received order.

Why are suggestions different after adding an incoming order?

Placed orders with non-overdue expected dates inside the planning horizon reduce suggested quantities. Drafts do not. Review expected delivery dates and existing purchases before ordering.

Where do I manage billing?

Use Manage plan inside the app to open Shopify's plan-selection page. Shopify asks for approval before a paid plan starts. You can also manage app subscriptions through Shopify admin.

My workspace changed in another tab

Refresh the inventory view before retrying. The app rejects stale saves so one tab cannot silently overwrite another tab's edits.

Support is provided by Oru Studio. We do not currently offer a guaranteed response time or 24-hour support.